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GENERAL POLICIES - Terms & Conditions of Sale's


Order Processing - Average processing time on most orders is between 3-4 weeks for domestic orders, possibly longer during the holiday shopping season. Special Order items and those items produced by Wesco International (fiberglass) or Atlantic Models are prepaid products of which delivery time may take longer due to the production process and factory workload, average production time 60-90 days (See: Special Order Items below). Items which are not currently available will be automatically placed on backorder and shipped as soon as they become available unless we have been instructed otherwise. All charges will appear on your credit card statement from Tamco Systems Inc.


Domestic Shipping - Domestic shipments are sent via U.S. Priority Mail. The shipping/handling charges shown upon our shopping cart are a close automated estimate of the actual shipping/handling charges which will be applied to your order. Your invoice will be adjusted to reflect the actual s/h charges applied and will be included with your order. Minimum s/h fee is $5.50 on all domestic orders within the USA. Shipping charges may be applied to backorder items.

International Shipping - International shipments are sent via Air Parcel Post for the fastest affordable service. In some cases International Priority Mail may be utilized to select countries. The shipping/handling charges show upon our shopping cart are a close automated estimate of the actual shipping/handling charges which will be applied to your order. Your invoice will be adjusted to reflect the actual s/h charges applied and will be included with your order. Minimum s/h fee is $15.00 on all orders posted outside the USA. Minimum for Canada is $7.50. Shipping charges may be applied to backorder items. Delivery may be slightly delayed due to foreign customs inspection.

Special International Shipping - Due to the amount of corruption within the postal systems of some countries we must ship only by International Express. The minimum fee is $25.00. If your country falls within this category you will be notified by us prior to your order being processed. Currently, no orders will be shipped into Mexico or Indonesia other than by this method.

Insurance - An insurance surcharge of $2.00 may be applied to some orders which are usually valued over $100.00 for the protection of all parties.

Customs Taxes - Customs taxes imposed by a foreign government (if any) upon its residents is the responsibility of the individual customers in accordance with the laws of their respective nations.

Sales Taxes - We are required by Florida Department of Revenue to collect Sales Tax on all orders which are initiated within the State of Florida or orders which shall be shipped to receiving parties within the state.

Special Order Items - All Atlantic, Wesco and Desktop models are prepaid items which are submitted to the factory for production. Production time usually runs 60-90 days depending upon the factory workload. A "Grace Period" of 48 hours from the time the order is submitted to us is allowed for customers to reconsider their purchase before we submit the order to the factory for actual production. Since factory production cannot be terminated once an order is submitted we must apply a 50% surcharge, based upon the retail price of the individual product, should a customer desire to cancel the order beyond the 48 hour grace period. The remaining balance will be applied back to the customers credit card used when making the original purchase.
Return/Exchange - Items may returned within fifteen (15) days in re-sellable condition, packaged in the products original factory packaging. Please include a copy of your invoice with all returns along with any notations with regard to the return.

A) Exchange Items - The retail value of the product which you paid may be used toward any other purchase or an even exchange. Shipping/Handling fees are non-refundable and are applied toward alternate products send back to you as a result of the exchange.

B) Refund Items - All returns with the exception of exchange items are subject to a 10% restocking fee. We will apply a credit back to the original credit card account which you used when making the purchase less the 10% restocking fee (based on the products retail price) and less shipping/handling charges.

All returns must have a return authorization number. Please email us for this number and we will also give you shipping instructions and address for returns.


Use of this website and the subsequent submission of an order constitues your acceptance of the terms and conditions outlined herein.